Presales Services
Uplevel the support for your most complex deals by requesting the appropriate expertise from our Presales Specialty Teams.
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Platform Architecture & Emerging Technologies
Delivering Technical Architecture guidance to design a solution that’s compatible across the organization’s enterprise & Providing Emerging Technology support to innovate with our latest tech offerings and beat the competition.
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Transformation Consulting
Providing Consultative Selling to large enterprises looking for a CX transformation. We build a CX Value Assessment & Roadmap to present financial benefits & ROI with a go-forward recommendation towards a scalable & multi-year, value-driven solution with Zendesk.
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Value Consulting
Providing Strategic Value Assessments, Custom Business Cases, TCO & ROI calculators highlight business value for every deal.
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Strategic Engagements
Providing Platform Roadmap guidance and positioning Premier Enterprise for existing customers through expansion opportunities.
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Demo Engineering
Delivering global, verticalized demo instances and reusable demo assets to augment & enhance personal demo instances. We build tools to reduce SC build time in order to help maximize their time in front of the customer.
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Global SC Hub
Delivering solution design expertise for the SMB segment to demonstrate the value and full potential of Zendesk.